Senior Customer Success Manager
Jo is a highly motivated digital marketing professional, with over 12 years’ experience in driving marketing growth for brands across EMEA and APAC. Specialising in email strategy, marketing automation and digital engagement, I am commercially astute with a passion for customer experience and consumer behaviour. Through a customer first approach, I develop close strategic relationships with clients and partners to achieve marketing success through digital initiatives, customer retention and growth programmes. With a background in business operations, customer experience and market research, I provide a unique holistic perspective to my clients to achieve digital growth and success.