Shaun Crooks

Customer Technology Manager

Shaun Crooks is the Digital Marketing and Customer Experience Manager for Toyota New Zealand and has overseen the transformation of Toyota New Zealand’s digital eco-system from a simple brochure-ware web presence to the fully integrated & personalised e-commerce platform in use today. Creating & facilitating exceptional buying and ownership experiences starts with knowing our customers well, and to do that we need to have the right technology and partner mix to support our vision.