MI Academy


Multi-award-winning team training and consultancy provider.

MI Academy transforms the approach and impact of Australia's leading retail teams with fully customised training programs and events across:
• Marketing Performance
• Customer Experience (CX)
• Organisational Change
• Design Thinking & Innovation
We are on a mission to spread the power of creative problem solving, enhance the potential of people and ignite organisational change through world-class transformation programs and events. We’re not an agency; we don’t set and forget. We fill the gap in the market for in-house capabilities that bind together agency strategy and adoption of MarTech, in a way that empowers teams to drive sustainable, innovative solutions, even after our work is done.

In 2021 alone, MI Academy has won awards for Best Holistic CX Solution (VIP Awards) and Best Virtual Event (NORA Awards). From close to 50 retailer reviews, they are currently rated Excellent on Trustpilot - Read their reviews here.