As an Industry Advisor for Retail and Travel at Salesforce, Jacqui Vieusseux acts as a strategic partner to some of Australia’s most iconic retail brands. With deep expertise in digital transformation and eCommerce, Jacqui helps organisations move beyond experimentation into the practical application of AI and autonomous systems across the value chain. Her work focuses on how retailers can build resilient supply chains and loyalty-driven customer journeys in an increasingly uncompromising landscape. At iMedia, Jacqui brings a forward-looking perspective on the "2030 consumer lens" and the critical technology priorities for the 12 months ahead.