Kimberley was Bloomreach’s first hire in Australia, bringing a wealth of experience from previous roles at Braze and Salesforce Marketing Cloud. In her current position, she is responsible for driving customer satisfaction, retention, and growth across Australia and New Zealand. Her mission is to help brands unlock the full potential of Bloomreach’s powerful platform to deliver exceptional, personalized customer experiences. With over 15 years of experience in the marketing technology space, Kimberley has worked closely with some of the largest and most innovative businesses across the ANZ region. Her deep understanding of the local market, combined with her strategic approach to solving complex business challenges, makes her a trusted advisor to both clients and colleagues. Kimberley is passionate about helping organizations stay ahead in a rapidly evolving digital landscape. She focuses on practical solutions that not only address current challenges but also lay a strong foundation for long-term innovation and success. As a strong advocate for emerging technologies, she is particularly excited about the role of artificial intelligence in enhancing customer engagement strategies. Curious about the latest trends in MarTech or the most impactful AI use cases for customer experience? Just ask, she’s always happy to share her insights and favorite real-world examples.
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