Retail Summit 22 - 24 April 2026
Gold Coast | Australia
Register Your Interest In Attending iMedia Online Retail Summit Australia


Nicole Birbas


Customer Success Senior Director
Klaviyo

With over 20 years tech experience, I've held leadership roles across CX, SaaS, Customer Success, Workplace transformation and Business Improvement. I'm a strategic thinker, and am experienced in driving change via scalable programs. I'm committed to bringing people and technology together, and am passionate about Customer Experience and Culture. I'm an advocate for STEM diversity.