Online Retail Summit 29 - 1 May 2024
Gold Coast | Australia
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2024 Agenda

Get ready for an insightful exploration into the world of Commerce. Our event features engaging keynotes, interactive panels, and fireside chats led by industry experts. Discover valuable insights and actionable strategies to boost your business success.

2024 Theme: Back to the future. Why retail is getting back to basics.

Read more about our theme here

Day 1

29 April 2024

9:00AM - 12:00PM
12:15PM - 2:00PM
12:30PM - 2:00PM
2:00PM - 2:10PM
Retailers Business Connect Check-in
Retailers make their way to the Ballroom to check-in and find their tables for Business Connect.
2:10PM - 2:20PM
Networkers Business Connect Check-in
Networkers make their way to the Ballroom to check-in and find their tables for their first Business Connect meeting.
2:20PM - 2:30PM
2:30PM - 2:55PM
2:55PM - 5:30PM
5:30PM - 6:30PM
Free Time

Delegates can use this time to refresh, check-in with work and explore the surroundings. 

6:30PM - 7:00PM
7:00PM - 10:00PM

Day 2

30 April 2024

6:30AM - 8:25AM
8:25AM - 8:30AM
8:30AM - 9:05AM
The New Retail Landscape
Join Paul Zahra, CEO of ARA and Matthew Benham, Director and Country Lead for Retail at Amazon Australia, for a Fireside Chat discovering insights into the accelerated digital shift, evolving consumer behaviours, and adaptation strategies. Gain a strategic perspective on navigating the new retail landscape with a focus on agility, customer-centricity, and digital innovation.
Chief Executive Officer
Australian Retailers Association
Director & Country Leader - Retail
9:05AM - 9:30AM
9:30AM - 9:40AM
9:40AM - 9:50AM
9:50AM - 10:20AM
10:20AM - 10:40AM
10:45AM - 11:05AM
11:10AM - 11:30AM
11:35AM - 11:55AM
12:00PM - 12:20PM
12:25PM - 12:35PM
12:35PM - 1:00PM
1:00PM - 5:00PM
5:00PM - 6:30PM
Free Time
6:30PM - 10:00PM

Day 3

1 May 2024

6:30AM - 9:00AM
9:00AM - 9:10AM
9:10AM - 9:45AM
The shift towards profitability in online retail – economy wide challenges and retailer opportunities
The Australian retail sector has experienced weak demand over the past 12 months.  Craig will step through the outlook for consumer demand and online retailing over the next three years and also unpack the shift in focus by many online retailers towards a more viable balance between sales and profitability.
Senior Research Analyst
MST Marquee
9:45AM - 10:10AM
10:10AM - 10:20AM
10:20AM - 10:30AM
10:30AM - 11:05AM
11:05AM - 11:40AM
11:40AM - 11:50AM
11:50AM - 12:05PM
12:05PM - 12:40PM
THE GREAT DEBATE: leap in or be strategic?
An exhilarating showdown is mounting ahead of next months iMedia Online Retail Summit Australia, where Martina Steinmann, Head of Ecommerce at The Whiskey Club will go head-to-head on with Geremy Davey, CTO at Sparesbox for our Retail Summit's Great Debate session on Day 3.
The captivating world of futuristic tech practices will be torn to shreds as Martina and Geremy determine: AI - leap in or be strategic? This debate revolves around the burning question – should we master the traditional business fundamentals before leaping into AI, or is the path to success paved with the bold embrace of AI-driven innovation, even without perfecting the basics?
Get excited for this exhilarating intellectual showdown and witness a collision of perspectives, a blend of brilliance, and an unstoppable wave of entertaining viewpoints!
Head of Ecommerce
The Whisky Club
12:40PM - 12:50PM
12:50PM - 2:00PM

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