Delegates arrive at the hotel to register and check in ahead of the afternoon formalities.
Join us in the Pearls Bar for some refreshments before a big day of networking.
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Light lunch is provided for all networkers. Learn how to make the most of your time at iMedia. Plus, ensure all meetings are scheduled for Business Connect.
Simon will analyse recent Australian e-commerce trends and explore how the future of online retail will unfold as, despite cost-of-living pressures, Australian consumers continue to embrace new ways of discovering, evaluating, and buying online in our ever-increasing digital world.
AI has enormous potential to empower businesses and consumers, but only if privacy control can be assured and the rewards clearly outweigh the risks. Can the way these new technologies are introduced and implemented over the coming years help demonstrate the mutual benefits and inspire confidence? Can we strike the right balance?
The session will explore the benefits and functionality AI can provide for both consumers and retailers, the emerging threat posed by AI-empowered cybercrime and AI’s role in advanced fraud protection. Simon will also discuss the ongoing importance of data, data security and how cookie blocking and upcoming changes to Australian privacy legislation may impact retailers.
Hailed as one of the most rewarding parts of the summit, business connect involves 10 x 10 minute meetings designed to float topline objectives and explore synergies. Delegates are required to request and confirm these meetings prior to the summit.
Delegates can use this time to refresh, check-in with work and explore the surroundings.
The official Welcome Dinner & networking reception held on the first night is the perfect avenue to build relationships with key conference delegates, speakers, and sponsors in a more relaxed atmosphere.
Dinner Keynote - Creating the Future of Retail
The world of retail is being transformed, driven by new technologies and increasingly demanding customers. To succeed, retailers – both in physical stores and online – must focus on improving in four domains: Experience, Personalisation, Immediacy, and Community. Social media, mobile, and immersive entertainment technologies are helping to bring people into stores, and bring together online and store channels. In this keynote Ross Dawson provides deep insights and advice on how to create massive success in the changing world of retail.
Building your tech stack is one of the most important and complex challenges your business will face. Beyond evaluating the return on investment, the solutions you select should scale with your business and the needs of your customers, for years to come. Join these thought leaders for a discussion on how technology is driving efficiencies, fuelling international growth and elevating customer experiences.
Take a break and refuel with morning tea.
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For retailers and brands, 2024 looks set to be a continuation of the digital, economic and political disruption we’ve seen in recent years. Digital teams face ongoing pressure to improve budget efficiency, whilst martech tools continue to proliferate (with questionable results), paid channel performance declines, and the exponential impact of AI finally starts to affect day-to-day operations.
So, how can eCommerce businesses tackle these challenges, and why is a ‘back to basics’ approach needed amongst all the noise? Join this not-to-be-missed session, featuring Peter Tu, Performance Marketing Manager at RM Williams, for insights on:
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Localisation is often the last priority when Going Global. However, creating a strategy that spans every channel, retains your core brand identity AND accounts for the cultural nuances of your target market is critical for scalable success.
Join TransPerfect’s Directors for Retail ANZ & Global Customer Success Stephanie & Claire, to explore:
The post-pandemic era of connected payments emphasizes a need for flexible and scalable platforms, seamless integration, and smooth orchestration. That’s why innovative businesses now recognize payments as a crucial element in customer experience and business growth
Instant and Golfbox offer insights into why focusing on optimisation, and ROI can propel your profit.
This session will center on three key stages, employing Personalization as the driving force to foster growth:
1. Harnessing technology solutions and analytics to map and enhance multichannel customer journeys.
2. Employing data science and advanced analytics to refine Personalisation Algorithms & Localisation Strategy.
3. Leveraging Gen AI and automation to deliver personalised communications & experience at scale
Join your hosts for a nine hole Ambrose competition at RACV Royal Pines Resort.
In recent years the championship course underwent a complete re-design by renowned golf course architect, Graham Marsh.
Divided into teams of 4, Golf enthusiasts will enjoy a nine-hole Ambrose Competition, the most social of all golf games, followed by drinks and awards given to the 1st place, Winner of the Longest Drive, and Winner of the Nearest to the Drive.
The Royal Pines maintains a strict standard of dress. For men, a collared shirt must be worn with tailored pants or shorts and golf shoes or sports shoes. For women, current golfing fashion is acceptable. Strictly no metal spikes or denim are to be worn on the course.
Get ready for some serious Go Kart Racing fun. Time to bring out your competitive side with the only 3 Level Indoor Go Karting Centre on the Gold Coast!
The fun doesn’t stop there with the tracks outdoor section great for getting the knees in the breeze (Weather permitting of course).
The track itself is 475m long and can be run rain hail or shine which makes it perfect for a Gold Coast wet weather activity! The Go Karts can reach up to speeds of 70 km/h.
Reserve your spot quickly and have the chance to take the ‘Winners Podium’.
Dress Regulations: Closed in flat shoes. No flowing clothes such as loose jackets, dresses, and scarfs.
This isn't just a cooking tutorial; it's a full-blown authentic Italian pizza experience. Under expert guidance from our Pizza Masters, you will be amazed at how easy it is to create artisanal pizza dough, followed by essential lessons on selecting the right flour, perfecting dough consistency, and the art of heavenly toppings. We'll serve drinks & canapes alongside your masterclass!
Spend your afternoon on Gold Coast's most exhilarating marine experience. This is the only Jet Boating experience to launch directly into the high-speed action zone. Brace yourself for exciting high-speed turns and spins across the waterways. Once you're off the water, you will enjoy drinks & canapés at a premium waterfront location.
Aboard your own private catamaran's, the beautiful Gold Coast Broadwater is your playground. During the afternoon, you will enjoy spectacular views surrounded by crystal clear turquoise waters.
Sail the Gold Coast's magnificent waterways from Southport to Sovereign Islands, cruise past sensational superyachts, visit isolated islands and pristine beaches, experience the thrill of sailing in complete comfort, and enjoy a 'raft up' party.
Mixology Masterclass will take you on a cocktail journey like no other where you will learn how to make top-quality cocktails from your very own cocktail Guru! You will conquer some popular cocktails and the basic principles of mixology.
Working in a team you will then embark on your own journey of discovery when you will all have to work together to create your own signature cocktail using the techniques and secrets previously learned. Your creativity is key and no doubt after a few samples of the very best, you will have plenty of ideas to share and you may even surprise yourself.
You will take part in a 3-hour paint and sip experience, allowing you to brush up on your artistic skills.
Up to 5 artists will be on hand to assist you during the painting activity allowing you to take on some of the basic (and some more advanced) techniques of painting on canvas.
Pinot and Picasso hosts deliver each session with comprehensive step by step instruction with plenty of room left for your inner-Picasso to run wild. By the end of the night, even the ‘non-creatives’ will be taking home their very own Picasso!
You will have the opportunity to engage in discussion, participate in a creative and fun activity, and enjoy a selection of wine and nibbles to fuel your creative minds.
Dive into success with Jungle Commerce! Excited to sponsor your dinner by the pool. From seamless online orders to efficient delivery, we're your omni-channel fulfilment experts. Let's make waves in e-commerce together! See you poolside for an evening of networking and innovation.
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Day 3 begins with breakfast and barista coffee!
Is how customers shop online impacting your rankings? Uncover the latest insights and industry secrets on how optimising your search engines listing can impact your ranking and click through rate. Discover what search features are most important in your industry to maximise your chances at driving high value traffic to your business. Join us for the exclusive release of our groundbreaking 122,000 data point study, offering unparalleled insights to elevate your online presence and capture your target audience. Gain invaluable knowledge on distinguishing between effective and ineffective search results, and learn practical steps to optimise your online store for maximum visibility and clicks. Don't miss out on this opportunity to propel your business to the forefront of search engine success!
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