Rhiannon takes to the stage like a strong cup of coffee to kick off day three with an inspiring story of passion and determination. While many may let a life-changing injury hold them back from living their dreams, Rhiannon Tracey has used it as further motivation to create a life she loves, helping and inspiring thousands along the way. When life throw you wheels, you pump up those tires and move forward!

Rhiannon has won the Young Australian of the Year award, was named Cosmopolitan’s ‘Game Changer’ Woman of the Year and was the first-ever female in a wheelchair on the Melbourne Fashion Week Runway. With a host of other awards and achievements,

Join Rhiannon for an fun and inspirational session on how to turn pain into a passion.

A crowd favourite: client-led round tables has leading Australian retailers moderate open discussions around their table's assigned topic. This session is a great opportunity to compare notes on mutual pain points or share success stories.

Brands have little choice but to creatively reimagine fulfilment as consumer demands evolve. Today's consumers desire fast, free, sustainable, and branded shipping. In this session, a panel of fulfilment experts discuss how to use fulfilment to deliver a competitive advantage today, and, into the future.

Starting in the late 90's and continuing for over a decade, TV - Music - Movies - Newspapers - Magazines - Books and other Media Industry players endured a level of disruption and change that had not been seen since the industrial revolution. Now, retail is muscling through similar challenges

In this session, Gus will deliver a presentation focused on the adaptability required to chase an ever-changing customer. These are lessons learnt over decades of market disruption and business transformation in a variety of industries. His lessons are full of common sense and easy to implement immediately. His presentation is relevant to all size businesses as it focuses on simple yet powerful concepts of change, adaptability, transformation, technology, and innovation and how we can easily forget the customer and focus our efforts on the business instead.

Let Gus take you behind the scenes to understand what companies did right and wrong during these decades of unparalleled change. The lessons he shares can be applied to all modern business and individuals facing market shifts and the relentless pace of technology.

He is candid and full of energy. He will make you laugh hard and equally think deeply about the puzzles of running a business. His common sense will disarm you and his practical approach will be the perfect end to iMedia Retail Summit Pure Play! Don’t miss it.

The final lunch is designed to satiate any final questions and close the loop on the summit.

Pure-Play online retailers moved quickly during 2020 and 2021 and often leapfrogging their omni-channel competitors. In this session, we look at the driving factors behind this growth: from Pure-Plays agility to the problems faced by traditional retailers and their physical store issues.

However, as we move towards “a new normal”, and online sales revenue grows for traditional omni-channel retailers we know that it will get more and more competitive with increased attention, investment, and budgets.

In this session, join Nathan Brown (CEO at Power Retail & Click Frenzy) to learn how Pure-Play online retailers can stay ahead of the game, now that online is a bigger focus for omni-channel retailers?

What is the single most sustainable competitive advantage that every retailer can leverage? Ecommerce these days runs on a knife-edge and the tiny incremental improvements can turn shipping from a cost centre into a profit centre. In this session, Rob Hango-Zada, Co-Founder and Co-CEO at Shippit covers the importance of shipping and how to nail it every single time.

1 in 5 Australians live with disability, and for them getting dressed can be a real challenge.  EveryHuman works with brands who have made subtle adjustments to mainstream fashion to help make life a little easier for the disabled.    

In this session, Matthew Skeritt the founder of EveryHuman, talks to Justin Huang partnership manager from Airwallex, about how Airwallex has helped them meet the needs of EveryHuman. 

Now, with more retailers online than ever before, competition is fierce. As brands seek to stand out from the pack, data can give them the edge they need.

In this session, Holly Joshi (Director of Customer Success, ANZ at Similarweb), will explore how industry benchmarking and competitive intelligence can give e-tailers the insights to optimise their own digital strategies, take advantage of consumer trends, gaps in the market, and emerging acquisition channels.

Holly will demonstrate these strategies in action with a deep dive into Australia’s online fashion sector, followed by a case study with Taylor Murray, (Chief Digital Officer at Amart Furniture) to discuss how Amart leveraged competitive intelligence to transform its digital offering.