Networkers FAQs

What you need to know before the event

  • What does my registration include?

    • 1 night accommodation including breakfast at the Hilton Lake Taupo from 28-29 November 2022
    • All meals during the event days
    • 1 fun networking activity of your choice
    • Access to all conference sessions and speakers
    • Business Connect Meetings: up to 10 pre-accepted face to face meetings with online
      retailer delegates

  • What networking activities can I choose?

    On Tuesday 29 November we are running a fun networking activity. This will be a great opportunity for you to connect with your industry peers and build your network and have fun along the way too.

    To find out more on our full agenda. Please visit the Agenda page on our website.

  • How and when can I register for the networking activity?

    The networking activity takes place on Tuesday 29 November from 13:15 - 16:30. Four weeks prior to the event, you will receive an email inviting you to log in and confirm your spot in the activity.

    Please visit our website to see what exciting activities we have available for you.

  • What is Business Connect and how does it work?

    Business Connect is a key icebreaker of the summit - it enables quick-fire introductions and targeted networking!

    All brands/agencies and networkers must select 10 meetings for a duration of 10 minutes each. All delegates have the ability to accept or decline individual meeting requests in the 3 weeks leading up to the event. You will receive a link inviting you to log in, update your profile and finalise your meetings.

    You can send out meeting requests to brands/agencies that are of interest to you, and/or accept meeting requests from brands/agencies that are sent to you.

    We require all attendees to have their 10 meetings confirmed prior to registering onsite. To find out more about Business Connect please visit our website.

  • When can I start booking my meetings?

    Business Connect will go live 3 weeks prior to the event. Each registered attendee will receive a unique log in and details on how to access the platform. Once the app is launched you will be able to login to your profile and finalise your meetings via the app.

  • When will the app go live?

    The app will be live 2 weeks prior to the event. You will receive detailed instructions on how to download and unique login details to access the app.

  • How can I download the event app?

    We will send you details on how to download the app together with your login details 2 weeks prior to the event. You will be able to familiarise yourself with the agenda, see who is attending and start building your network. You can also finalise your business connect meetings via the app too!

  • How can I make the most of the iMedia app?

    The iMedia app is an essential tool for navigating this event.
    Where to be and when, keynote session details, your business connect schedule and more - you name it, it’s in the app! For more details on the app please click here

  • Can I export the list of contacts from the app

    Yes you will be able to receive a CSV file. To receive all your connections at the close of the event:
    1. Go into Network > Contacts
    2. Press the red button that says ‘Email me my contacts’
    3. An email will be sent directly to your inbox

  • My app does not work, what can I do?

    Please check if you are in the correct event app. If you have attended an iMedia event before, please ensure to logout from the previous event app, location and select the current event from the home screen. Login in the new event app using your login details as emailed to you. Please ensure to login with your registered email and reference number provided in the iMedia email. If you are still having issues please contact the iMedia team at

  • Are flights included?

    Flights are NOT included and all attendees are required to make their own flight bookings to and from Taupo Airport. We strongly recommend to arrive the night before. If arriving on the first day of the event, please select a flight that arrives at Taupo airport no later than 10.30 am

  • Is my transfer to the event included?

    Transfers are not provided. Please make your own way to the venue. For more information on how to get to the hotel please visit the our website.

  • Where can I find the list of brands/agencies and networkers?

    You can view the list of brands/agencies and networkers attending by clicking here. You can also find a searchable directory in the Networking section of the Event App.

  • When should I arrive at the Hilton Lake Taupo?

    Start your working week in paradise…

    Don’t rush your Monday morning by having to get on flights! Why not come up a night early and wake up fresh on Day 1 in Lake Taupo. Put your feet in the pool, enjoy a buffet breakfast and arrive fresh and ready to go for the first day of iMedia. Book your additional night accommodation directly with the hotel. Please visit our website for further details

  • Can I stay an extra night?

    The Hilton Lake Taupo is offering you a special rate of NZ$259 per room per night (excluding breakfast) valid for 3 days pre and post the conference (subject to availability)

    To find out more on how to make your booking please visit the Venue and Travel section of our website.

  • What elements of the Summit do I need to pre register for?

    Business Connect (Day 1) - confirm all your meetings. Do this prior to the event
    Networking Activity (Day 2) - select activity as soon as it opens

    It is not necessary to pre book any other element of the Summit. Just show up at the appointed hour!

  • What's my pre event checklist?

    Book your flights to arrive in good time for the start of the Summit
    Complete your profile on the registration page, or in the App
    Select your Networking Activity
    Confirm all your Business Connect meetings
    Pack suitable clothes for your activity if necessary

  • Who do I contact if I have any special dietaries?

    In your registration profile you will have the opportunity to indicate your special dietary requirement. If you are unable to access your profile please email

  • Is the conference venue wheelchair accessible?

    Yes please email the iMedia team to inform us

  • Can I collect Hilton Honors points?

    Please note you will receive all your Hilton Honors benefits depending on your level of membership during you stay. However you will not be collecting any points for the nights of the conference. Of course if you have booked pre and post accommodation the standard Hilton Honors Points will apply.

  • Can I bring my partner/family with me?

    Your partner/family member are more welcome to share your room during the 1 night of the summit at no additional cost (except the additional services i.e. breakfast, in-room dining which will be charged to your room). Please note they will not be able to attend any of the Summit's activities. Please email your request to with their first and last name so we can make sure to add their details to our conference rooming list.

  • I can no longer attend, what should I do?

    Please email our iMedia team immediately to notify us and provide us with the replacement name.

What you need to know at the event

  • What happens when I arrive onsite at registration?

    Event registration will be opened from 09:00 - 12:00. You will be required to register with one of our iMedia team members and collect your name badge. Prior to registering onsite, please have your 10 meetings booked and confirmed for Business Connect. 

  • Do I need to wear my name badge?

    Name badges should be worn at all times during the conference over the 2 days. Please log in to your profile (provided in your registration email) and check your profile details carefully. First name, last name, position and company are printed on the name badge and appear in the app. It is important those details are correct and your profile is completed.

  • What is the dress code?

    The dress code is business casual smart attire. No formal dinner dress code. Please ensure to pack suitable clothing for the networking activity.

  • Hotel check in and check out - what do I need to know?

    You will be able to check in to your room on Monday 28 November before 12.00pm. If your room is not yet ready before the normal 3pm check in time, don’t worry! We will look after you in our special dedicated Welcome Lounge with barista coffee and special treats. Please ensure to arrive early to allow enough time for your hotel check in, and be on time for the start of the Networker briefing Lunch at 12:00pm.

    Check out time is 11.00am on Tuesday 29 November 2022.

  • What is the Ultimate Networker?

    Be crowned the Ultimate Networker and win a fabulous prize from our sponsor. How does it work? You can collect Ultimate Networker points by simply by connecting with other delegtes, rating speaker presentations and posting in our live feed - all in the app. Every day our MC will bring up the leaderboard to see who is in the running to be the winner. On closing of day 2, we will crown and give out the prize to the highest scorer.

  • What happens during Business Connect?

    This is where you’re laying the foundations for your experience at iMedia. This will be a blast! You will have 10 meetings lined up before the session starts with advertisers of particular interest and value to you. Brands/agencies stay in their seats in front of their company logo – whilst networkers rotate every 10 mins – and we will supply drinks too!

  • Can I store my luggage at the hotel?

    If you room is not ready when you check in, the hotel concierge will securely store your luggage until your room becomes available. Check out time is 11am and the hotel concierge will keep hold of your luggage until the end of the summit

  • Can I export the list of contacts from the app

    Yes you will be able to received a CSV file. To receive all your connections at the close of the event:
    1. Go into Network > Contacts
    2. Press the red button that says ‘Email me my contacts’
    3. An email will be sent directly to your inbox

  • Can you share attendee contact details ?

    No. You will only be able to receive the contact details of the attendees you have connected with via the app.

  • Can I get access to the speaker presentation slides?

    After the event, all attendees will be emailed a feedback survey. Upon completion of the survey you will receive a link to the presentations (presentation slides will only be shared if approved by the speaker).

Further assistance required?

Please email our iMedia team