2026 Advisory Board

Meet the industry leaders shaping our Retail Summit 2026 with their diverse expertise across e-commerce, technology, marketing, and consumer behaviour. Their guidance ensures our summit remains at the forefront of industry trends, sparking insightful discussions and revealing strategies for navigating the dynamic world of retail.

Shaun Crooks

Customer Technology Manager
Toyota

Shaun Crooks is the Digital Marketing and Customer Experience Manager for Toyota New Zealand and has overseen the transformation of Toyota New Zealand’s digital eco-system from a simple brochure-ware web presence to the fully integrated & personalised e-commerce platform in use today. Creating & facilitating exceptional buying and ownership experiences starts with knowing our customers well, and to do that we need to have the right technology and partner mix to support our vision.

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2026 Advisory Board

Shaun Crooks

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