Catherine Thoroughgood

Catherine Thoroughgood, Senior Customer Success Manager at Algolia, excels in aligning technology solutions with customer objectives to drive value and growth. Recognised as CSM Top Performer 2023, her passion for innovation and dedication to customer success have established her as a valued partner for leading retail brands in Australia. Her consultative approach, focusing on understanding customer challenges and crafting tailored strategies, ensures successful outcomes. Catherine's expertise in fostering long-term partnerships and leveraging user feedback for product evolution highlights her role as a trusted advisor in the search and discovery technology landscape.