Agenda | 22-24 August 2022

Day 1

22 August 2022

9:00AM - 11:45AM
Welcome Lounge Open
9:30AM - 11:30AM
Delegate Registration
11:30AM - 1:30PM
12:00PM - 1:30PM
Networkers Briefing light lunch
1:30PM - 2:15PM
Free Time
2:15PM - 2:30PM
2:30PM - 3:00PM
3:00PM - 5:00PM
5:00PM - 6:00PM
Free Time
6:00PM - 6:30PM
Pre Dinner Drinks
6:45PM - 7:20PM
Opening International Keynote | Changing times, emerging trends.
Mark McCrindle is variously described as a Futurist, Demographer and Social Commentator. He is a recognised leader in tracking emerging issues and researching social trends. The opening keynote for Online Retail Summit 2022 will provide an enlightening analysis of our fast-moving times and a snapshot of the key trends redefining both our society and the way we shop.
Social Researcher & Demographer
McCrindle
7:20PM - 9:00PM

Day 3

24 August 2022

7:00AM - 8:45AM
8:45AM - 8:55AM
MC Opening Remarks
8:55AM - 9:30AM
International Opening Keynote | What’s Next? Transformational retail engagement

Over the past 25 years, the global landscape has changed dramatically, but no more so than the last few years. Consumer behaviour has shifted from wanting cheap prices to desiring memorable, positive customer experiences from brands and retailers they choose to do business with.

What’s next? The most compelling engagement is delivered by solving customers paint points. True transformation goes beyond just meeting needs and wants. It is delivering unforgettable experiences with excellence, innovation and authenticity.

In this keynote, Juanita will talk explore the key trends impacting retail experience, what excellence looks like and what you need to be considering to success in this hyper-competitive landscape. This should be exciting as she shares her insights peppered with international experiences right off the back of her recent 3 -week retail tour through Europe.

9:30AM - 10:05AM
10:05AM - 10:40AM
Client led round tables
10:40AM - 11:15AM
Morning Tea | Brought to you by Genoapay
11:15AM - 11:40AM
11:40AM - 12:15PM
Independent Closing Keynote | If your why is strong enough, you can overcome anything
Nothing quite beats a real story straight from the heart, Dave will take you on a roller coaster ride of emotions where you will come out the other side understanding the power of determination, perseverance, hard work, and the importance of taking that first step. 

Often consulted by the media, and even the Prime Minister, Jacinda Ardern, Dave’s bold and no-nonsense approach has changed thousands of lives in his community and around New Zealand. In 2022, Dave was awarded with the Kiwibank New Zealand Local Hero of the year Award for his incredible work across Aotearoa

Join us for this knock-out final session of iMedia ORS 2022 
Life Coach and Founder
The BBM Program
12:15PM - 12:30PM

Day 2

23 August 2022

7:00AM - 8:25AM
8:25AM - 8:30AM
8:30AM - 9:05AM
International Opening Keynote | What world-class transformational change looks like
Following exhaustive research and its real-world application, in this scene-setting session, co-author Graham Christie unpacks global leading practice in transformational change. With an emphasis on highly practical and instantly applicable insights, Graham will cover how to plan with precision, execute with excellence and stack the odds of success in your favour.
Co-Founder & CEO
Changing the Game
9:05AM - 9:40AM
9:40AM - 10:05AM
10:05AM - 10:15AM
10:15AM - 10:45AM
10:45AM - 11:10AM
Breakout
11:15AM - 11:40AM
Breakout
11:45AM - 12:10PM
12:15PM - 12:50PM
12:50PM - 1:30PM
Lunch
1:30PM - 5:00PM
Activity
5:00PM - 6:30PM
Free Time
6:30PM - 9:30PM