Suzie Young is the Head of Digital & Direct Marketing at Signet, overseeing the Digital Marketing, eCommerce, Customer Insights and CX teams. With 15+ years’ experience in leadership roles in B2B organisations, Suzie is also experienced in leading digital and CX transformation and is passionate about creating a customer-centric culture and strategy. Suzie recently led the successful migration of the Signet website to the Adobe Magento platform, and upgrade of integrated tech stack including Marketing Automation, Personalisation, Ratings and Reviews and Advanced Onsite Search.

Signet is the 2022 winner of the ORIAS Best B2B Online Retailer, and Suzie has recently been recognised on the Inside Retail Top 50 People in E-Commerce list for 2022.